Common Rollator Parts & Accessories Ordering Questions
Is this product right for me?
We work very hard to source only the best products that meet the different needs of our customers. It is important to compare your needs against the product description & details. This will ensure that you are choosing the right product to meet your needs. However, if anything is unclear, please call or email our friendly customer support team. We are always standing by and happy to assist you with anything you might need.
What if the product doesn’t work?
DO NOT WORRY! If the item you order does not work, we will troubleshoot the issue, and you can choose to either get a replacement re-shipped at no cost or request a full refund. No matter what the situation is, we promise to put your happiness 1st!
How long does shipping take?
Most orders ship within 1-2 business days via UPS or FedEx ground. We have warehouse locations on the east coast, the west coast, and in the Midwest. This means that your order does not have to travel a very long distance to arrive at your front door. In other words, shipping is fast and convenient.
Is ordering going to be simple?
YES - We make placing your order easy and stress-free! All you need to do is click the add to cart button, and you will be directed to a secure order page where you can order directly from that one page without having to jump through a ton of different steps.
Who is Cristia Medical Supply?
Our company is a highly established TRUSTED online medical supply store that has served thousands of medical professionals. Our clients range from Doctors, Hospitals, Rehabilitation Centers, Government Agencies, and retail end-user clients like grandma or grandpa.
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Do you have a question that was not addressed above?
No problem, please use the form below to submit your question and someone from our team will respond immediately.
Or, if you like, please give us a call or send us an email. We are always happy to help.
Chat with our team: 561-532-1480
Email our team: Service@CristiaMedicalSupply.com