Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Cristia Medical Supply, Inc.. The collective work includes works that are licensed to Cristia Medical Supply, Inc.. Copyright 2003, Cristia Medical Supply, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Cristia Medical Supply, Inc. or purchasing Cristia Medical Supply, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Cristia Medical Supply, Inc. or to purchase Cristia Medical Supply, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Cristia Medical Supply, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Cristia Medical Supply, Inc. used in the site are trademarks or registered trademarks of Cristia Medical Supply, Inc.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant to applicable law, Cristia Medical Supply, Inc. disclaims all warranties, express or implied, including, but not limited to, the implied warranty of merchantability and fitness for a particular purpose and non-infringement. Cristia Medical Supply, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Cristia Medical Supply, Inc. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Cristia Medical Supply, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Cristia Medical Supply, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Cristia Medical Supply, Inc. product is mistakenly listed at an incorrect price, Cristia Medical Supply, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Cristia Medical Supply, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Cristia Medical Supply, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Cristia Medical Supply, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Cristia Medical Supply, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Cristia Medical Supply, Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Cristia Medical Supply, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Cristia Medical Supply, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Cristia Medical Supply, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Cristia Medical Supply, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cristia Medical Supply, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Cristia Medical Supply, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Cristia Medical Supply, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, Cristia Medical Supply, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to Cristia Medical Supply, Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Cristia Medical Supply, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Cristia Medical Supply, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Cristia Medical Supply, Inc., Cristia Medical Supply, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cristia Medical Supply, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Cristia Medical Supply, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Shipping and Handling
Most order ship via Fedex or UPS ground with 24 hours of the order being placed. The estimated ETA on all ground shipments is 3-5 business days.  Over sized items are shipped via freight carrier, and can take between 3-5 business days to arrive. All freight quotes are dock to dock unless otherwise specified. If inside delivery is requested at time of delivery, a $35 charge will be added to the order, or whatever the freight company charges us.

30 day Return Policy
If you return a product, shipping prepaid, within 30 days, or a product is returned to us because the carrier could not affect delivery for whatever reason, including your refusal to accept delivery of the merchandise, or due to an error on your part or for any other reason, we will be happy to give you a refund for the full amount of the order, excluding our shipping costs. We cannot issue a credit on products that arrive back at our warehouse damage, unusable and cannot be restocked. You MUST send us an email to get a return authorization before returning a product. We reserve the right to deny any return that does not have a return authorization. To get a return authorization, you must email us an sales@cristiamedicalsupply.com or your return could be denied. If you wish to return a product due to the item being a generic, aftermarket or substitute item, you must allow us to retrieve the merchandise via call tag or you must ship the merchandise back.  All returns must be in the original packaging, and be unused. Items that are damaged, or not re sell-able can not be returned. Any manufacturer restocking fees, or any other fees will be deducted from your credit. Freight items are not returnable. All returns are accepted at our own discretion. The return policy posted on any product page under the return policy tab supersedes any other return information.

Special Note:  Occasionally, we are asked to help in the selection of an item.  In such cases, we will provide as much help as possible in the selection of your item.  However, ultimately the customer is responsible for selecting the right item.  We will help, but under no circumstances do we accept responsibility for selection even if there are Errors, omissions, or misstatements in our communications.

Beat The Price Guarantee
Cristia Medical Supply reserves the right to deny or revoke the beat the price guarantee at their sole discretion.

Coupons
Coupons can not be combined with any other offers. Coupons can not be applied to items that are already on sale or auction items.

Cancellations:
Any order that is canceled by the customer must be canceled the same day of the order being placed. Customer is responsible for a 3% processing fee for orders that are not canceled the same day. Any returns for Winco products will be responsible for 30% restocking fee.